Privacy policy

Welcome to KBice's website, www.kbgoodice.com (the "Site") and our mobile application (the "App"), owned and operated by KBice ("we," "us," and "our"). We value your visit and want you to understand how we handle your information. This Privacy Policy explains what information we collect from you when you interact with us through our Site, App, or other online and offline offerings (collectively, the "Services"). We may update this Privacy Policy periodically and will notify you of any significant changes by posting the new Privacy Policy on the Site and other necessary actions as per applicable law. We recommend checking this policy regularly for updates.

By using our Services, you agree to the terms of this Privacy Policy. Please note that this Privacy Policy does not apply to third-party websites ("Third Party Services"), such as Facebook, Twitter, Pinterest, and Instagram, which we do not own or control. We encourage you to review the privacy policies of any Third Party Services you access to understand how they handle your information.

Information We Collect

We collect two types of information from you: Personal Information and Non-Personal Information. Personal Information includes information that relates to an identified or identifiable natural person (“Personal Information”) and information that, by itself, does not identify and cannot be used to identify a natural person (“Non-Personal Information”). This Privacy Policy includes information about both types and will tell you how we might collect and use each.

Personal Information we may collect from you includes:

• Your name and email address
• Your credit card information (although we use a third-party payment processor), billing address, shipping address, and phone number
• Live chats and customer service phone calls
• The IP address of the computer you use to access our Services, potentially including location data based off of that IP address
• Responses to any online surveys run by KBice, either on our website or via our email list
• Content you provide on interactive features (e.g., social media pages, our blog, purchase reviews, etc.)

We may also collect some of the following Non-Personal Information from you:

• The type of browser software you are using
• The date and time you access our Services
• The website address, if any, that linked you to our Site
• Search engine search terms and advertising clicks/actions
• Other non-personally identifiable traffic data
• Products you purchase from us

Depending on where you are located, Non-Personal Information may be considered “personal data” and/or “personal information” under applicable data protection laws.

Shopify

Our store is hosted on Shopify Inc. ("Shopify"). They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

Cookies and Pixel Tags

Like many websites, we use "cookies," pixel tags, and other technologies to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use cookies to enable certain features of the Site and App, to better understand how you interact with the Site and App and to monitor aggregate usage by KBice Users and web traffic routing on the Site and App. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site, App or all functionality of the Service.

Analytics

We may also use Google Analytics and other service providers to collect analytics information on our Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.

Phishing

Identity theft and the practice currently known as "phishing" are of great concern to KBice and e-commerce companies generally. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your login information, or national identification numbers in a non-secure or unsolicited email or telephone communication. For more information about phishing, visit the Federal Trade Commission's website.

How Do We Use This Data

We use the information collected from you for various purposes, including:

• Providing Services, Products, and Information to our Customers
• Administrative functions
• Marketing purposes
• Ongoing research and development

Information Sharing and Disclosure

We may share your information with third parties in certain circumstances, such as:

• With service providers who assist us in providing the Service
• In compliance with laws and law enforcement
• In business transfers

Security

We take reasonable measures to protect your information, but no method of transmission over the internet or storage is completely secure. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "Personal Information" to you.

International Transfer

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

Your Privacy Rights

You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. If you would like to exercise any of these rights, please contact us.

Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected.

Third-Party Websites/Applications

Our Services may contain links to third-party websites/applications. We are not responsible for the privacy practices or content of these third-party websites/applications.